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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Porter

April 10, 2026

5  out of  5
rating by Brenda Porter
"Ryan was very thorough and helpful with the info on my quote, as well as monthly savings….thank you"
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Doug Guernsey

April 8, 2026

5  out of  5
rating by Doug Guernsey
"I have always had great service from John Kizziah's office. Jonah was eager to assist us in every way. Although quite knowledgeable, he never hesitated to research for me when faced with a question he couldn't answer. That tells me he is part of a very competent team. I highly recommend John Kizziah's team at State Farm."
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valerie

April 3, 2026

5  out of  5
rating by valerie
"Ryan had amazing customer service and made this transition to a new auto insurance policy easy and explained everything. Will definitely be recommending to anyone i know looking for a great auto policy."
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Evan Seagle

April 3, 2026

5  out of  5
rating by Evan Seagle
"Ryan Bowen helped me purchase an auto policy with comparable coverage for a lower price. Great customer service - Thank you Ryan!"
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The Boys

April 2, 2026

5  out of  5
rating by The Boys
"Ryan was very helpfull, saved us money and a pleasure to deal with."
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Haley Villareal

April 1, 2026

5  out of  5
rating by Haley Villareal
"Mason was very personable and helpful! He answered all my questions, and he was able to work with my budget and got me a great deal."
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Derek Smith

March 25, 2026

5  out of  5
rating by Derek Smith
"This was my first time getting insurance and I did not know much about it. I worked with Mason West, he was so knowledgeable and helpful throughout the process. I recommend him highly if you are shopping for insurance!"
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Jenny Camerieri

March 23, 2026

5  out of  5
rating by Jenny Camerieri
"Thank you mason west for being as persistent as you were great rates. Great personality thank you again..."
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Nicole Blackwell

March 21, 2026

5  out of  5
rating by Nicole Blackwell
"I had a great experience today working with Adriana while adding a new vehicle to my insurance policy. She was incredibly helpful, kind, and made the whole process smooth and stress-free. She took the time to answer all my questions and made sure I understood everything clearly. Excellent customer service—thank you, Adriana!"
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Steven Raethel

March 18, 2026

5  out of  5
rating by Steven Raethel
"I had previously put my info into one of the insurance gongkulators to compare auto insurance and found a good deal with GEICO (I thought). Have had them for awhile and it kept on getting more expensive. Paying lots per month and so I started exploring for options. Ryan had reached out a couple times and I thought meh, I’m good but then he said, ‘would it be ok if I run the numbers and send you a quote?’ I thought sure, why not. Well, the numbers blew me away. I called him back thinking he was joking, he wasn’t. He was clear, informative, and ended up getting me much higher coverages, lower deductibles, and is still saving me a bunch of money per month! He was polite, informative, and had answers to all of my questions. His customer service is above and beyond, definitely a huge asset to that team! Thank you!"
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Laura Carter

March 2, 2026

2  out of  5
rating by Laura Carter
"EDIT…. I recently received a notification my rate was decreasing.. I give a review, so he can get a free lunch.. and my rate went up 27%… may be time to switch again!! 🤬🤬🤬🤬. I used to switch insurance companies often, Rates always went up every year. Since I switched to State Farm I have been happy. They have the most reasonable rates. Mason West was great today when I went in for my yearly meeting. He explained everything in a way that was easy to understand."
We responded:
"Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience and understand how frustrating rate changes can be. At State Farm, we strive to provide clear communication and the best value to our customers, and it’s disappointing to learn that we didn’t meet your expectations this time. We really appreciate your kind words about Mason West and the service he provided during your yearly meeting. We want to make things right again and would love the opportunity to discuss your concerns in more detail to see how we can help. Please call us at your earliest convenience. My operations manager, Lauren has your reviewed your account and would love to discuss this with you. "
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P. Mc

February 27, 2026

5  out of  5
rating by P. Mc
"Have followed Tricia for over 33 years where ever she has worked and this wonderful woman is the best in the insurance business. Her with John it’s a home run every time. My family has been with State Farm since 1977. And have only had different agents due to retirement. I’ve recently had to change to closer to home agent and actually cried after talking to Tricia to tell her I had to change. It’s almost feels like a divorce. When my wife tried to get a better rate NO ONE COULD TOUCH IT PERIOD BY HUNDREDS OF DOLLARS. It almost felt like cheating but we stayed. Love Tricia and all that she has done for me and mine."
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Cottingham Tile

February 26, 2026

5  out of  5
rating by Cottingham Tile
"Julianna was very helpful and very fast to respond . She followed up with an email as well making sure I had everything I needed."
We responded:
"We appreciate your kind words about Juliana! She's truly dedicated to providing excellent service, and we’ll be sure to share your feedback with them."
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Nebojsa Andjelic (Nebo)

February 24, 2026

5  out of  5
rating by Nebojsa Andjelic (Nebo)
"i have great expirience with State Farm, yesterday me and my husband met a wonderful young man Mason West, who is Account Manager,who patiently met all my expectations, im very satisfied with insurance price and i would highly recommend State Farm"
We responded:
"It's wonderful to hear that Mason took great care of you. Thanks for sharing your experience — we’ll make sure to pass along your compliments! "
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Sam Nichols

February 21, 2026

5  out of  5
rating by Sam Nichols
"Very helpful and evar to take care of me and my wife's insurance needs."
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Brittany Evans

February 16, 2026

5  out of  5
rating by Brittany Evans
"I know nothing about my own insurance or how it works. Glenda took my call like a champ today and explained everything slowly and clearly so I could understand. We got all policies updated after her explanation of coverages! Highly recommend working with this agency! Glenda is superb! Also, LeAnn is a tremendous help with homeowners insurance and saved us a TON of money by finding us another carrier. Don't go to another agent in town... Start here! 👏🏽❤️"
We responded:
"Brittany, thank you for the amazing compliment! We appreciate you taking the time to highlight both Glenda and LeAnn. They’re both such important team players and your feedback motivates us all to keep up the great work. We hope to continue working with you and any friends we can help provide the same great experience to. "
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Dorothy Najarian

February 9, 2026

5  out of  5
rating by Dorothy Najarian
"I highly recommend John Kissiah State Farm on 12th Avenue. Ashleigh helped me today, and she was fantastic! We got everything straight in short order. It was actually a pleasure!! Thank you Ashleigh for taking that extra time to really help."
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1129cutebutevil H

February 3, 2026

5  out of  5
rating by 1129cutebutevil H
"Ashleigh is my go-to for all questions! Has always gone over and beyond to make sure we understand everything! Friendly and professional every time!"
We responded:
"Thanks for the perfect rating! Our team is dedicated to supporting our clients every step of the way, and we’re glad you had a great experience."
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Jordan DeFranco

February 3, 2026

5  out of  5
rating by Jordan DeFranco
"Adriana Zaleske was the best at answering all of my questions with such grace and since this is a new world for me she explained everything so perfectly to where I could understand it fully. She is overall a lovely person to talk to but a phenomenal employee."
We responded:
"Jordan, thanks for the shout-out to Adriana! We pride ourselves on our team’s expertise and care, and it’s great to see it recognized. We don't know what we would do without her caring demeanor and commitment to educating our policyholders. "
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Bailie Cross

February 2, 2026

5  out of  5
rating by Bailie Cross
"I’ve been with State Farm for 3 years and have had great experience with Tyler and Adriene every time. When my agent switched over, I was nervous because I had such good service with the people who set my policy up, but the office has matched my great expectations. Mason just set me up with my second auto policy and truly was so helpful with explaining what would work best for me and listening to my budget/coverage concerns. Would definitely recommend this location (and Mason)!"
We responded:
"Your glowing review is a wonderful boost for our entire team. Thank you for choosing us and for sharing your positive experience, Bailie! Changing agents can be trying but I love to hear that Adriana and Mason have made it a good experience. "
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Nicky Sixty

January 31, 2026

5  out of  5
rating by Nicky Sixty
"Awesome to work with! Transparent throughout the whole process with multiple levels of options. He saved us hundreds over my current auto insurance when I added my teenage daughter."
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Thomas Haddock

January 29, 2026

5  out of  5
rating by Thomas Haddock
"Adriana was the absolute best!"
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Brittany Covel

January 29, 2026

5  out of  5
rating by Brittany Covel
"Jennifer was a pleasure to work with ! She saved me hundreds . Thank you !!!"
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Suzi Anthony

January 28, 2026

5  out of  5
rating by Suzi Anthony
"Met with associate Robert to make a payment, get cards and set up drive safe and save.. he was very helpful and courteous.. great service. Thank you!"
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Kaylynn Nash

January 25, 2026

5  out of  5
rating by Kaylynn Nash
"I had a great experience working with adriana Zaleske! She was professional, patient, and extremely knowledgeable, taking the time to explain my options clearly and answer all of my questions. I never felt rushed, and they made sure everything was handled accurately and efficiently. She was very friendly and had a good attitude and very good attention to detail really stood out and made the process stress-free. She had Excellent customer service, this is exactly why I trust State Farm."