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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Webb

April 15, 2024

5  out of  5 rating by John Webb
"Danae with the John Kizziah Insurance Agency answered important questions about my recent Auto insurance policy, and I’m very satisfied with the information she provided about how they work to keep the insurance costs down. It also made me realize that I made the right choice, going with State Farm for Automobile insurance from John Kizziah."
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Evan L

April 12, 2024

1  out of  5 rating by Evan L
"In the last 18 months, my rates have gone up 6 (YES, SIX) times - from $350/mo to now $610/mo - no coverage changes or tickets that could cause this. Lacks the professionalism to CALL their customers when this happens, just hides it in the daily spam of emails they send you. If I continue w/ State Farm, I’ll have paid more in insurance than the cost of all 3 vehicles by the end of next year - quite absurd."
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Steve Vanderpool

April 10, 2024

3  out of  5 rating by Steve Vanderpool
"The people are very nice and try to help out when/where can, however, our premium has went up 2x in a year (no tickets/ accidents)....every renewal ( so every 6 months).....it might be cheaper at first....and may still be but going to call around. They said if we bundle like house etc...would be cheaper however in another 6 months would it be?"
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Shirley West Lewis

March 27, 2024

5  out of  5 rating by Shirley West Lewis
"Thanks for your speedynest it's appreciated very much"
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Danny Hawkins

March 8, 2024

1  out of  5 rating by Danny Hawkins
"After 15 or more years with State Farm they would not renew my policy because of an accident from my kids. That is fine and they have the right to do that. The problem is 2 weeks after my policy was canceled John Kizziah illegally accessed my bank account and took close to $500 out of my account for a service he no longer provides. That was the 1st of February and now it's almost the middle of March and I still don't have my money back. His office keeps telling me different dates on when State Farm is reviewing my account. There is nothing to review John. You stole money from my account and you won't give it back. Then you lie and said it's illegal for you to give me a check. Total lie. I'm not your client anymore and you are not paying me a claim. You are refunding money you stole from me To your response: You have not escalated anything. First I was told it was going to be Feb. 14th, on the 14th I was told it would be Feb. 28th. And now I'm being told March 19th. You consider that an escalation. Your office took the money so you should be responsible for giving my money back. I shouldn't have to wait 2 months to get money back the was taken from my account for a service you are no longer providing. It blows my mind I am going through this much aggravation to get money back that was stolen from my account."
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Lachelle Dexter

March 2, 2024

5  out of  5 rating by Lachelle Dexter
"Gracie has a great attitude and is happy to help!"
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Terry Sumlin

March 1, 2024

5  out of  5 rating by Terry Sumlin
"Bethany helped me with my additional life insurance payment today, she was quick and well versed in exactly how to do it. The transaction went without a hitch, kudos to her and Johns entire staff. Thanks."
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S Walter

February 29, 2024

5  out of  5 rating by S Walter
"Gracie represents the agency excellently, friendly and professional. Great customer experience. SW"
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HappyGoKitty

February 22, 2024

5  out of  5 rating by HappyGoKitty
"Excellent service, great price. Thank you Gracie!"
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Cathy Smith

February 20, 2024

5  out of  5 rating by Cathy Smith
"I recently got car insurance through State Farm at a very good price and even though I just got this insurance, we had an incident with a broken windshield that was taken care of right away. The people are very courteous good customer service. Looks like State Farm would be a nice fit for myself and my family"
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C G

February 20, 2024

5  out of  5 rating by C G
"Blake Jarrett started calling me several months ago, each time I'd tell him I wasn't quite ready and he'd reschedule the call. Well, I had made my cross country move & was finally ready to hear what he had to say. Blake answered all of my questions, explained how as a "new renter" how beneficial a renters policy would be. I couldn't be more pleased with the professionalism & knowledge from this representative. I'm glad he was persistent as I ultimately benefited from his actions. Now I see he is just as handsome as his voice sounded!"
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Brandon Williams

February 18, 2024

5  out of  5 rating by Brandon Williams
"I give Gracie a 5 star, she was very helpful on anything I needed, she answered all my questions and put me in the right direction for what I needed and needed to do."
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Monica Portera

February 17, 2024

5  out of  5 rating by Monica Portera
"Smart cookies"
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Chelsea Murphy

February 16, 2024

5  out of  5 rating by Chelsea Murphy
"John Kizziah's State Farm office has always been helpful. Quick to answer the phone and help with any questions. Gracie was helpful today as always. Insurance can be overwhelming to say the least, but they're always there to break it down for us."
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Tommy Lofton

February 16, 2024

5  out of  5 rating by Tommy Lofton
"KELLY LEISHEAR was a pleasure to work with she was helpful and took the time to Explaine everything to where I could understand how everything works she even had me laughing State farm should be proud and honored to have Kelly on there team PS thank you so much Kelly for just the person you are"
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Mary Elizabeth Joyce

February 13, 2024

5  out of  5 rating by Mary Elizabeth Joyce
"After moving to Pensacola, I switched my policies to the Kizziah group. They have been really helpful at every stage! Today, I spoke with Aundrea about an unresolved issue from my previous state farm office. She was able to reach out to them on my behalf and finally get things sorted out. I really appreciated her extra time and work to make that happen! Thanks!"
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Richard Robertson

February 13, 2024

5  out of  5 rating by Richard Robertson
"Hey, this is from a valued customer!!! I really appreciate how Aundrea handled my phone call today. Very professional & quick to act. Demonstrated clear & knowledgeable information to solve my insurance needs. Thanks 🇺🇸"
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Echo Hawkins-Knight

February 13, 2024

5  out of  5 rating by Echo Hawkins-Knight
"Andrea did an amazing job with signing me up for auto insurance. She was super professional, beyond helpful, and a true ray of sunshine!"
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Natalie Rodriguez

February 12, 2024

5  out of  5 rating by Natalie Rodriguez
"Kelly was the first agent to listen to all my wants and needs, before she offered options. Kelly also was very understanding my repeatedly postponing. In the end, I felt in complete control in my choosing a plan. I hung up the phone, thinking, wow I didnt feel as if I was trick into anything or overly sold on ANYTHING!!! Thank you for your excellent people skills."
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Neal Rowe

February 12, 2024

5  out of  5 rating by Neal Rowe
"Gracie was very polite and helpful. Professional and prompt Thank you.for your help !!"
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Christy Swing

February 9, 2024

5  out of  5 rating by Christy Swing
"Gracie is amazing works with you and explains everything I've been with state farm since I was a teenager Definitely recommended!!"
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Kenneth Luyando

February 9, 2024

5  out of  5 rating by Kenneth Luyando
"Gracie McNeill was great! She was able to find me a great rate and was a pleasure to speak to!"
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Pamela Martinez-Hall

February 7, 2024

5  out of  5 rating by Pamela Martinez-Hall
"Aundrea Blaine has been wonderful to work with. She is friendly, professional, and prompt. I know I can email her with any question and get a response within the day."
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Diana C.

February 6, 2024

5  out of  5 rating by Diana C.
"Aundrea helped me out with my personal auto policy. She was great and professional!! As we were personalizing my policy she double checked herself before giving me any responses and offered additional add-ons that I may have wanted to consider. I appreciate the help she has given me and I look forward to doing more business with her in the future."
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Steven Price

November 17, 2023

5  out of  5 rating by Steven Price
"I recently received my renewal for my homeowners insurance from Florida Peninsula. The price went up 40% and this is without flood insurance. No advance notice, here’s the bill just pay it. I called my agent and initially spoke with Bethany, she was extremely helpful and very focused on my situation and told me that Jennifer could assist me. Jennifer got back with me and she was very helpful. Bottom line I got the insurance with flood for 12% less than last year without flood insurance. Jennifer and Bethany are superstars. John, give them a raise! Thanks to both of you."