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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Logan Dixon

January 16, 2025

5  out of  5
rating by Logan Dixon
"Mason was very helpful throughout the entire process."
We responded:
"Thank you Logan, we appreciate you taking the time to review your experience with Mason and our agency. "
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Chance Multhoff

January 14, 2025

5  out of  5
rating by Chance Multhoff
"I was having troubles with my payment and the amount I was supposed to pay and had the pleasure of being helped by Ashleigh. She was calm and patient and did everything in her power to resolve my issue and breakdown every question I had. I greatly appreciate her and hope that if I have any other problems she will be there to help"
We responded:
"We're so happy to hear about the excellent service you received from Ashleigh! Thank you for taking the time to leave a review. "
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Sue McKay

January 14, 2025

5  out of  5
rating by Sue McKay
"Blake helped me with insurance coverage and he was great. He was very nice, polite and knowledgeable. Thank you!"
We responded:
"Thank you Sue and Amy for the review. We're excited to welcome you to the Kizziah Agency team and love that you've already had such a positive experience! "
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Pestbot

January 14, 2025

5  out of  5
rating by Pestbot
"Got helped by Ryan , he was awesome and helpful really made getting insurance a surprisingly enjoyable experience"
We responded:
"We're so happy to hear you had a wonderful experience with Ryan. Thank you for your review and welcome to the Kizziah Agency family. "
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Hiromi Sekiguchi

January 8, 2025

5  out of  5
rating by Hiromi Sekiguchi
"Aundrea Blaine was very nice and quick response. 👍🏻👍🏻"
We responded:
"Thank you Hiromi! Our goal is to always provide exceptional service and we're happy to know you had that experience with Aundrea. "
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Rita Young

January 8, 2025

5  out of  5
rating by Rita Young
"Was very informative and knew the answers to questions that were important to me and was very pleasant to talk to"
We responded:
"Thank you Rita, and welcome to the Kizziah Agency family. We're happy to have you! "
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Glynda Law

January 7, 2025

5  out of  5
rating by Glynda Law
"Paige was very willing to help and make sure I got the best coverage for best price. Apreciate her hard work. Give her 5 stars."
We responded:
"Amazing feedback. Thank you so much for giving us 5 stars!"
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Hakeem Ali

December 20, 2024

5  out of  5
rating by Hakeem Ali
"They always return my calls and make it pleasant and easy to handle my insurance needs."
We responded:
"Thank you for your review Hakeem, we appreciate your continued business! "
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John Kilpatrick

December 17, 2024

5  out of  5
rating by John Kilpatrick
"I just completed a claim from an auto accident and State Farm made it a very smooth process. A special kudos to Andrea who took great care of me. She kept in touch with me regularly so see how things were going and to see if I needed anything. Great customer care and I greatly appreciate it."
We responded:
"John, thank you for the 5-star review! We appreciate your business. "
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Chelsea Meetin

December 11, 2024

1  out of  5
rating by Chelsea Meetin
"Received a completely unprofessional call from someone at this location. What started out with him trying to get me to switch back to State Farm, and my repeated attempts to tell him no, ended with him berating me for moving here and increasing coverage costs for everyone in Florida because I was happy with our current insurer and didn’t want to switch back to State Farm. After that phone call, I definitely wouldn’t want to work with State Farm again. And this is after being a loyal customer of State Farm for over 20 years with a different State Farm agent before they increased our rates drastically. Mr. Kizziah should rethink his agency’s approach to attracting business."
We responded:
"Chelsea, we are very sorry that this was your experience with our agency. We're glad to have had the opportunity to speak with you today to clear the air and apologize. Please know that your interaction is not indicative of how we operate and corrective action has been taken. "
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James Coffey

December 11, 2024

5  out of  5
rating by James Coffey
"Issiah was extremely efficient and helpful. I highly recommend this Agency!"
We responded:
"Thank you James for the review; we love to hear when our customers are happy with the service they receive! "
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Nicole Elizabeth

December 10, 2024

5  out of  5
rating by Nicole Elizabeth
"Aundrea Blaine was the absolute best she honestly made it comfortable to talk to her she didn’t treat me like another customer it was almost like we were family I love State Farm and I will continue to love State Farm"
We responded:
"Thank you for your review Nicole. We're happy to have you and love that you felt so comfortable and welcomed by Aundrea! "
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Wanda McCarty

December 6, 2024

5  out of  5
rating by Wanda McCarty
"Bethany was so gracious and patient with with outstanding customer service . I highly recommend and appreciate all she has done for me with my insurance needs"
We responded:
"Thank you Wanda. We are grateful for the opportunity to serve you! "
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Gerald Robinson

December 4, 2024

5  out of  5
rating by Gerald Robinson
"Thank you for going out of your way. You showed your concern for others it's hard finding that in customer service these days. I usually ask for Trish because we have a good repor and chat, and she always goes above and beyond. I can truly say I received the same kind of service with you. Continue to be outstanding. It will pay off, and Denae was outstanding too. I'm very grateful and thankful. I'm old school. Respecting kindness means a lot. John Kizziah needs to give you four nice bonuses. I'm quite sure other customers would agree.The receptionist greeted us well also. I hope you and your family have a merry Christmas, and we all know the reason for the season.⚘️⚘️⚘️⚘️ ."
We responded:
"Thank you Gerald and Deborah for such a kind review. We're grateful to have customers like you and thrilled to know you're receiving excellent service from every level within our team. "
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Debra Ellis

November 30, 2024

5  out of  5
rating by Debra Ellis
"Have used this office for years, they have always been helpful and no hassle over any of our claims."
We responded:
"Thank you Debra for continuing to trust us with your insurance needs! "
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Cheyanna Centell

November 26, 2024

5  out of  5
rating by Cheyanna Centell
"I just want to give a huge shout out to Paige at the Bayou office with John Kizziah in FL! What a determined, and respectful woman. I had been having issues during my whole experience with State Farm basically due to actions from a different office unfortunately. Since I have my renters insurance through Johns office Paige went through hoops, tended to me, answered all of my questions, and overall fixed my issue right when I had just about had it with the situation she saved it in a very ethical manner. If it wasn’t for Miss Paige I would’ve given up so thank you my dear for being so patient,caring and understanding regarding my unusual yet simple situation 🤣five stars thanks girl! You’re awesome! You are very appreciated!!🫶"
We responded:
"Thank you Cheyanna! We're so grateful for customers like you and thrilled that you received such great service from Paige."
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Tyler Grubb

November 15, 2024

5  out of  5
rating by Tyler Grubb
"Paige was very thorough! She informed me of everything I needed to know about my renewal with State Farm."
We responded:
"Thank you Tyler! Our job is to make sure you understand your coverages and we're pleased Paige provided such excellent customer service. "
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Natalie Rodriguez

November 10, 2024

5  out of  5
rating by Natalie Rodriguez
"Update: 11/09/2024 I have had many auto insurance with different agencies over the last thirty years. This Firm doesn't just speak to you on the first day and that is it. No this is an insurance company that has kept in touch with me many times. I even received a Happy Thanksgiving card from them, not an internet card a real mailed card. If you're looking for a hands-on insurance agency? Look no further, this is the place! Kelly was the first agent to listen to all my wants and needs before she offered options. Kelly also was very understanding of my repeatedly postponing. In the end, I felt in complete control in my choosing a plan. I hung up the phone, thinking, wow I didn't feel as if I was tricked into anything or overly sold on ANYTHING!!! Thank you for your excellent people skills."
We responded:
"Natalie, thank you for the positive feedback. We are glad Kelly was able to assist you with all of your insurance needs and we look forward to working with you! "
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Kim Johnson

November 8, 2024

5  out of  5
rating by Kim Johnson
"Paige gave me very fast service on getting our new truck added to our policy & working with her was very easy."
We responded:
"Thank you for your review Kim. We're thrilled that you received such great service. Our goal is to make the process easy for our customers!"
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Nicholas Gish

November 7, 2024

5  out of  5
rating by Nicholas Gish
"Worked with a rep named Ryan Bowen. I will not be the first to say I HATE these calls, and I did what I always do and that's tell them what I pay each month and he LAUGHED, which working in sales had me taken aback with the idea that number was just to high. AND IT WAS... honestly I didn't think statefarm could beat my rate because they have never been able to in the past but this guy, Ryan, if he's the standard for John Kizziah's location then it's a pretty high one."
We responded:
"Thank you for sharing your experience. We appreciate your honest feedback and are glad to hear that Ryan made a positive impression on you. We strive to provide excellent service, and it’s great to know that Ryan exceeded your expectations!"
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Zachary Batten

November 6, 2024

5  out of  5
rating by Zachary Batten
"Aundrea was great to work with. Everything went smoothly and quickly and she was thorough in answering the questions I had."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Aundrea made such a positive impact on your experience. "
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Resia Williams

October 23, 2024

5  out of  5
rating by Resia Williams
"I first on with John Kizziah under Pam Orso in the 1980’s. I have ALWAYS, received kind, efficient, professional service. Trish always gives efficient service with a smile. Danae sweetly, patiently review my policy options, taking the time to thoroughly answering my questions. My claims have always been processed to my satisfaction. My only issue is the cancellation of my roadside service which i used several times after having not using it for years. All in all, i highly recommend the staff and the company."
We responded:
"Thank you so much Resia for your thoughtful and positive review. We're thrilled that you've had such excellent customer care from so many of our team members. We pride ourselves on having a great team to meet the needs of customers like you!"
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Perdido Chuck

October 14, 2024

5  out of  5
rating by Perdido Chuck
"Paige took time to answer my question anf fully explain the dates on the policy I inquired about. She has a very pleasant personality and a pleasure to speak with."
We responded:
"Thank you for your review Chuck! We're thrilled to hear you received such great service from Paige."
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donna glass

October 11, 2024

5  out of  5
rating by donna glass
"Great service. Friendly, and helped me save $70/month by switching!!"
We responded:
" Thank you so much for your wonderful review! We’re thrilled to hear that we were able to help you save money while providing great service. We look forward to assisting you again in the future!"
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Judy Fleck

October 8, 2024

5  out of  5
rating by Judy Fleck
"Excellent interactive review. Well done."
We responded:
"Judy, we are happy to hear you had a great review with one of our specialists. We are thankful for customers like yourself!"